About me

Passionate Senior UX Designer with a strong focus on discovery, concept development and customer-driven digital experiences. I translate research insights into scalable concepts and prototypes that make the full customer journey visible and inform strategic product decisions. Skilled in Figma and design systems, with a practical eye for consistency, feasibility and WCAG compliance. Known as the “voice of the customer” within teams: I shape the problem space, ask the right questions, and ensure solutions create value for both users and the business. I thrive in multidisciplinary environments where complex challenges need clarity, momentum and storytelling. I enjoy bringing stakeholders along in the journey and embedding discovery earlier in the process. International e-commerce and large-scale digital impact are exactly the settings where I deliver the most value.

Skills

User Experience (UX) Design
Customer Experience Design
Concept Design
Design thinking
Customer-oriented

Clients

Etos, Gall&Gall, Jumbo, KVK, Ondernemersplein, ABN AMRO, Schiphol, Meeus, PostNL, UWV, TUe, SVB, Loyalis...

Tel.

+31 (0)6 20 79 94 51

Hometown

Enkhuizen

Zelfscankassa RedesignNieuwe Etos AppMijn Etos (Loyalty)Etos luierabonnementVMS Omnichannel Journey8.6 BeerDesign System KVKFoodcoach appTransformatie KVK.nlUser Research Jumbo View project

Dafne Baars
Senior UX Designer
Portfolio
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Zelfscankassa Redesign

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Nieuwe Etos App

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Mijn Etos (Loyalty)

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Etos luierabonnement

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VMS Omnichannel Journey

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8.6 Beer

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Design System KVK

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Foodcoach app

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Transformatie KVK.nl

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User Research Jumbo